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April 2018 Archives

Attorney Client Communication

In the legal industry it is imperative that, in addition to providing competent services, attorneys should be expected to appropriately and sufficiently manage and define the expectations of their clients. Clients may have may preconceived expectations about many aspects of their lawyers' services, ranging from the legal results to be achieved, to their win/loss ratio, and the frequency of correspondence by their lawyers. The best way to address these issues on the front end, is clear and open communication between the lawyer and client. In this consideration, attorneys should strive for transparent and frequent communication with clients, addressing appropriate expectations of timeliness, and clear guidelines to upon completion or termination of representation.

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Breeding & Henry, LLC | 900 South Gay Street | Suite 1950 | Knoxville, TN 37902 | Toll Free: 866-919-0953 | Phone: 865-223-6307 | Knoxville Law Office Map